We've offered up our own coverage of the Blackberry Storm, the keyboardless smartphone just released by Verizon in the US last week. We're still using the heck out of it a week later and so far our opinion of it hasn't changed from that we shared originally. That's not the case with a lot of reviewers and the latest to jump in the ring with the Storm is the New York Times' David Pogue.
Pogue makes it clear, really, really clear that he hates the Storm. His review is brutal to say the least and if my experience with the Storm had been anything like his I would be just as grumpy. He's not finding anything that works the way it's supposed to work and it's obvious he's just plain irked at the phone.
But wait, there’s less. Both of my review Storms had more bugs than
a summer picnic. Freezes, abrupt reboots, nonresponsive controls,
cosmetic glitches.
My favorite: when I try to enter my Gmail
address, the Storm’s camera starts up unexpectedly, turning the screen
into a viewfinder — even though the keyboard still fills half the
screen. (RIM executives steadfastly refused to acknowledge any bugs. I
even sent them videos of the Storm’s goofball glitches, but they
offered only stony phone silence.)
Whew! That's one unhappy camper! The entire review he's written is as scathing and negative as this snippet I've shared so you can see his experience has been not only bad but horrible.
I don't know what to tell David other than this is the opposite of my own experience of a week with a Storm. It's not perfect, I haven't found a gadget yet that is in all respects. But it does what I expect it to and I just haven't seen all the glitches and freezes that Pogue mentions. I'm not saying he doesn't have them, maybe there's a quality control problem letting bad units go out the door.
I will say that after reading Pogue's review it is plain that he finds a touchscreen Blackberry without a keyboard to be silly. That smacks of "preconceived displeasure" to me and maybe that's coloring his impression a bit. I'm just sayin'.
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