Yesterday, Microsoft launched Windows Live Sync, a new service that takes the place of the older FolderShare application that's been around for several years. While the cross-platform support of Live Sync is welcome, Mac owners saw immediate problems. A few hours after launching, it was apparent that the service wasn't ready for Mac OS X and the Live Sync team blogged an update last night that we shared:
"Hi Sync friends. We've found a problem that is causing sign-in
to take longer than expected and in some cases causing sign-in to fail.
We're actively working on fixing this problem and expect to have it
fixed for most of our users very soon. We are sorry for the
inconvenience. - The Sync Team"
A few hours ago, one of our readers noticed a more positive update. Terry Tigner noticed that the Sync Team posted the following message indicating that the issue was resolved:
"Hi Sync friends.Thank you for your patience while we
investigated the sign-in issue. We have now fixed this issue and the
service has now recovered. If you have the Mac client you should
download the updated Mac client (http://sync.live.com/clientdownload.aspx) in order to connect. Thank you for your continued support."
I tried the old client just to see if it work but no such luck. Following the Live Sync team's instructions then, I grabbed a new version of the client and it's working perfectly fine. Good to see this get addressed quickly! One thing I've noticed in the settings but haven't had time to try just yet: remote access to devices. Live Sync is sounding more and more like Live Mesh, so I'm curious how it fits in to Microsoft's business and service model.
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