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March 28, 2007

Rhaposdy music available for Nokia N800

N800 Nokia N800 owners are dancing in the streets thanks to the addition of Rhapsody's music service. While  some of 'em clearly won't end up on "Dancing with the Stars", they can all listen to streaming digital audio over WiFi with the new free software. Included with the software is a 30-day free trial to Rhapsody's music service; N800 owners can grab the update directly on their device through the Tableteer menu or on the Nokia N800 software update page.

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Comments

Hey, Kevin. Have you found a podcatcher for the N800?

They've still got to get their act together. I'd had Rhapsody running on my N800 for 2 weeks when suddenly I get an "account login failed" error. Rhapsody was working fine on my laptop and all other web applications were working on the Nokia, so I emailed Rhapsody, who emailed back and said that Nokia handles all Rhapsody support on the N800. This was clearly nonsense, but I called Nokia anyway, who were very helpful but said, predictably, Rhapsody is supposed to support their stuff. So I emailed Rhapsody again. This time their second tier support responded and said that this was a Nokia support problem. I called Nokia again and again they were very helpful but also sure it was a Rhapsody problem. On my suggestion they did email Rhapsody support.

There was no reply, but the next day Rhapsody was working again. I guess I shouldn't be shocked that vendors roll out products (with much fanfare) without having the support worked out, but it's highly annoying. The Nokia folk at least tried to help, but Rhapsody seemed to want to disavow all knowledge of the N800.

Vince - I got the same problem; worked fine for a couple of weeks with my existing Rhapsody account, but now says "Incorrect Username or password" when I try to login. The trial subscription connects, but that isn't what I want cause I can't see my library. I guess I'll have to go through the same back and forth to get it straightened out....any words of wisdom ?

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