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May 18, 2005

Microsoft Reader activation woes - again

Remember this rant I made when I got a new computer and couldn't activate Microsoft Reader due to my "quota exceeded"?  Well, as you know I recently got a new Tablet PC. So what happened tonight?

Reader_woes_revisited

Here we go again (and every time I get a new computer in the future).   I hate the MS Reader DRM.

UPDATE:  After visiting the activation web page several times over the next couple of weeks with the same results I checked back again last night and the activation worked.  So the system is still seriously broken even though I had the pleasure to discuss this problem early this year with the MS Product Manager responsible for this web system.  During this new sequence of events I received no notification from anyone at Microsoft that informed me the activation would work the next time I visited.  If I hadn't perservered and kept going back on my own I could easily have assumed I could never use the program again and dropped it.  Pretty sad.

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ยป More Microsoft Reader madness from OnTheRun: Using Mobile Devices Since They Weighed 30 lbs
Not that I am likely to be using Microsoft Reader any time soon but this really surprised me. It seems that Windows Mobile 5.0 breaks MS Reader on Phone Edition devices and TeleRead has the details. Microsoft's comments about the situation: [Read More]

Comments

I thought MS was working on a fix for this?

I wish there was an easy way to "unactivate" an old computer or something...the way realplayer lets you do it.

I think the eReader.com method of having you enter your credit card number makes the most sense of any DRM system I've seen. MS Reader is horrid.

Tom,

while it may seem to be the easiest, it's a system that wont find much use in say Europe. Most teenagers don't have CreditCards here and the use of CCs amongst adults is also not that common.

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